Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.

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How long does it take to receive my package after placing an order?

After you place your order, our warehouse requires 1 day for processing. If your shipping address is in the United States, the package will be delivered within 2-5 business days after it is shipped. For other countries, the delivery time is typically 3-5 business days.

Which shipping carriers do you use? Can I choose a specific carrier for shipping?

We currently work with multiple logistics companies and will select the best delivery channel for your package based on your shipping information and product inventory.

Why is a signature required upon package delivery?

To ensure the safe delivery of your package and avoid any possible loss, we paid a higher price for some shipping methods to include Adult Signature Service.  If you don't want the signature service, please leave a note in your order. We will change to the shipping methods for which the signature is not included. If you have already placed an order, please contact customer service for further support.

How does Beautique Shardanay ensure the quality of their wigs?

At Beautique Shardanay, we put a lot of effort into designing and creating our products. We use high-quality human hair in our wigs and ensure that they are crafted with precision and care. Our wigs undergo strict quality control checks to ensure that they meet our high standards.

How can I use a credit or debit card to pay for my order?

To pay with a Credit/Debit Card on Beautique Shardanay you can select from the available credit cards listed. It's important to note that we do not collect your credit/debit card number or personal information during the payment process. For any transaction-related queries, you should contact your card-issuing bank.